Shipping and Returns

Shipping & Return Policy

Effective Date: July 19th 2025

Thank you for visiting LordStrong. We are committed to delivering your orders in a timely, secure, and efficient manner. The following Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website.

Shipping Carrier

All orders placed on LordStrong.com are shipped via FedEx Ground. This service ensures reliable delivery with tracking capabilities, helping you stay updated throughout the shipping process.

Processing Time

Please allow 2 business days for order processing. Business days are defined as Monday through Friday, excluding federal holidays. During this time, we will verify your order, perform security checks, and prepare your items for shipment.

Estimated Shipping Time

Once your order has been processed, it will be shipped via FedEx Ground. Shipping typically takes 2 to 3 business days, depending on your location. Please note that delivery times may vary due to factors beyond our control such as weather conditions, shipping volume, and FedEx delays.

Shipping Rates

We offer a flat-rate shipping fee of $10.00 per order, regardless of order size or destination (within eligible shipping regions).

Shipping Restrictions

We comply with all federal, state, and local laws regarding the sale and transportation of goods, particularly ammunition. Due to legal and regulatory restrictions, we do not ship ammunition to the following states or regions:

  • California (CA)

  • Connecticut (CN)

  • Washington (WA)

  • District of Columbia (DC)

  • New Jersey (NJ)

  • Illinois (IL)

  • New York (NY)

If your shipping address is located in any of the above areas, your order containing ammunition will be automatically canceled and refunded.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your FedEx tracking number. You may track your package at any time through the FedEx website to monitor delivery progress.

Undeliverable Packages

If a package is returned to us due to an incorrect address provided at checkout, refusal upon delivery, or failed delivery attempts, the customer will be responsible for any additional shipping fees required to resend the order.

Delays and Exceptions

While we strive to deliver all orders promptly, please understand that unforeseen circumstances may occasionally cause delays. LordStrong is not liable for any shipping delays caused by weather, carrier issues, or events beyond our control.

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REFUNDS AND EXCHANGES

At LordStrong, we are committed to providing high-quality products and ensuring customer satisfaction. Please note that we do not accept returns or exchanges unless the item you received is defective.

If you believe you have received a defective item, please contact our support team at lordstrongllc@gmail.com. Include your order number, a detailed description of the issue, and photos of the defect (if applicable). Once your request is reviewed, we will provide further instructions regarding the return or exchange process if your item is eligible.

Upon receipt of the returned product, we will conduct a full inspection and notify you via email—within a reasonable period of time—whether you are entitled to a refund or a replacement. If a defect is confirmed, we will issue a refund or send a replacement product, using the original method of payment.

Please note the following terms:

  • Shipping and handling charges are non-refundable.

  • All return shipping costs must be prepaid and insured by the customer.

  • You are responsible for any loss or damage to the product during return shipping.

  • We do not guarantee receipt of returned items without tracking confirmation.

  • Any refunded amount will not include the original shipping cost.

We appreciate your understanding and thank you for shopping with LordStrong. If you have any questions regarding our return policy, feel free to contact us at lordstrongllc@gmail.com.